Local Services

Useful contacts and links for Hampton Wick residents. Find the right place to report local problems or get help with local services.

Local Police

In an emergency, always call 999

Local police email:
hamptonwick.365group@met.police.uk

Local police phone:
020 7175 9430

Richmond Council / LBRuT

Report common problems directly to Richmond Council:

Missed refuse or recycling collection

Graffiti

Fly-tipping

Faulty street lights

Litter

Dog fouling

Potholes

Damaged pavements

Blocked street drains

Breach of planning control

Anti-social behaviour

Roads & Transport

Report TfL issues

Report problems with traffic lights, bus stops, red routes and other TfL-managed streets.

TfL Streetcare

Late train?

If your South Western Railway journey is delayed by 15 minutes or more, you may be entitled to compensation.

SWR Delay Repay

Water & Flooding

Check the flood risk where you live

Check the long-term risk to your area from rivers, surface water, reservoirs and groundwater.

Check your long-term flood risk

Thames Water

Report leaks, blockages, sewer flooding and other water or drainage problems.

View or report a problem

Tell us how it went

Have we missed something, or have you had a particularly good or bad experience using one of these services?

We’d like to know. Your feedback helps us keep this page useful and up to date.

Email the HWA